Delivery & Shipping Information
Jo Crofts Art
Thank you for shopping with Jo Crofts Art! Every order is carefully packaged to ensure your handmade creation reaches you safely.
UK Delivery
We currently deliver within the United Kingdom only.
Delivery charges are calculated according to the type of product purchased and are displayed at checkout.
Product categoryDelivery chargeSmall jewellery£2.50Boxed jewellery£3.50Resin homeware£4.95Large resin pieces£5.95Fine art prints£3.95*Original artworkFREE
Delivery costs for larger fine art prints may vary. Any additional charges will be confirmed before purchase.
For orders containing multiple items, the delivery charge displayed at checkout will apply.
Dispatch Times
Ready-made products: Usually dispatched within 2–3 working days after payment has been received.
Fine art prints: Dispatch times may vary depending on whether the print is already available or needs producing.
Commissioned artwork and personalised memorial keepsakes: Timescales will be agreed individually.
Working days exclude weekends and UK bank holidays.
Delivery Services
Orders are sent using suitable UK delivery services, such as Royal Mail or Evri, depending on the size, weight and value of the parcel.
Tracking information will be supplied where available.
Delivery times depend on the courier and are separate from the dispatch times above.
Halloween Orders
If you're ordering Halloween jewellery for a particular event, please order as early as possible.
While every effort is made to dispatch orders promptly, delivery by a specific date cannot be guaranteed unless expressly agreed.
Holidays & Temporary Closures
If I'm away or temporarily unable to dispatch orders, a notice will be displayed on the website explaining any changes to normal dispatch times.
Damaged or Missing Parcels
If your order arrives damaged or does not arrive as expected, please contact me so I can investigate and arrange an appropriate resolution.
Your statutory consumer rights remain unaffected.
Questions?
Please contact:
Jo Crofts Art